Privacy Policy

1. Who we are

AI is Love Ltd is an independent mobile app company registered in Hong Kong. For the purposes of the Personal Data (Privacy) Ordinance (Cap. 486), we are the data user responsible for personal data described in this policy.

2. Information we collect

You can browse this website without creating an account or submitting a form. We may receive information you choose to send to us by email, such as your name, email address, organisation and message.

Our hosting provider may automatically process limited technical information, such as IP address, browser type, device information, requested pages, timestamps and security logs, to deliver and protect the website.

• We do not currently use advertising cookies.
• We do not currently use third-party analytics or behavioural tracking on this website.
• We do not sell personal data.

3. How we use information

• Respond to enquiries and communicate with you.
• Operate, secure, maintain and improve the website.
• Prevent abuse, fraud or security incidents.
• Comply with legal obligations and protect our rights.

4. Sharing and service providers

We may share personal data only where reasonably necessary with service providers that support our website, email and professional operations; advisers acting under confidentiality obligations; or authorities where required by law. Some providers may process data outside Hong Kong. We take reasonable steps to use providers that protect personal data appropriately.

5. Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and security needs. We use reasonable administrative and technical measures to protect personal data, but no internet transmission or storage system is completely secure.

6. Cookies

This website does not currently set non-essential advertising or analytics cookies. Our hosting infrastructure may use strictly necessary technologies for security, routing and reliable delivery. If we introduce optional analytics or similar technologies, we will update this policy and provide any choices required by applicable law.

7. Your rights

Under Hong Kong law, you may request access to and correction of personal data we hold about you. You may also ask questions about our data practices or request deletion where appropriate. We may need to verify your identity and may retain information where required or permitted by law.

• Email: hey@aiislove.ltd
• Subject: Privacy Request

8. Third-party services and our apps

This website may link to third-party services. Their privacy practices are governed by their own policies. Mobile apps developed or operated by AI is Love Ltd may collect different information and will provide app-specific privacy notices where appropriate.

9. Changes to this policy

We may update this policy as our website, products or legal obligations change. The latest version will always appear on this page with its revision date.